Fees. You shall pay all fees for Purchased Services as specified in the billing section of the Kinetisense website, or Order Form, if applicable. We will charge You at an annual frequency, (as may be selected by You) or as otherwise specified in an invoice or Order Form, if applicable. Except as otherwise provided herein payment obligations are non-cancelable and fees paid are non-refundable. Additional training sessions may be available at an additional cost, up to the discretion of Kinetisense.
Invoicing and Payment. You will provide Us with valid and updated credit card information. If You provide credit card information to Us, You authorize Us to charge such credit card for all Purchased Kinetisense Services. Standard subscriptions are charged in advance. Staff Member subscriptions (i.e., active staff members with more than 1 shift per month) will be charged at the end of each month of the applicable subscription period in arrears. If you add Staff Member subscriptions charges will be prorated over the remaining term of the subscription period and charged at the time you add the subscription. If You have pre-paid in advance, charges for Purchased Services will be subtracted from the pre-paid balance first, and any remaining amounts will be charged to Your credit card. You are responsible for providing complete and accurate billing and contact information to Us and notifying Us of any changes to such information.
Overdue Charges. If any charges are not received from You by the due date, then at Our discretion, (a) such charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, from the date such payment was due until the date paid, and/or (b) We may condition future subscription renewals on payment terms shorter than those specified in the Invoicing and Payment section.
Suspension of Kinetisense Service and Acceleration. If any amount owing by You under this or any other agreement for Our services is 30 or more days overdue (or 10 or more days overdue in the case of amounts You have authorized Us to charge to Your credit card), We may, without limiting Our other rights and remedies, accelerate Your unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Our services to You until such amounts are paid in full. We will give You at least 7 days? prior notice that Your account is overdue, in accordance with the Manner of Giving Notice section, before suspending services to You.
Payment Disputes. We shall not exercise Our rights under the Overdue Charges section or the Suspension of Kinetisense Service and Acceleration section if You are disputing the applicable charges reasonably and in good faith and are cooperating diligently to resolve the dispute.
You have a 14-day refund period. Kinetisense must receive written notice within 14 days of purchase to receive a refund. A refund, less support and training time, will be issued if training has occurred.